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Privacy & Cookie Policy What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter or fill out an online form.  When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address or phone number.  You may, however, visit our site anonymously.

What do we use your information for?

Any information we collect from you may be used to send periodic emails.  The email address you provide may be used to send you information and updates pertaining to your appointment or order, in addition to receiving occasional company news, updates and related product or service information.  If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser that enables the sites or service providers systems to recognise your browser and capture and remember certain information We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.  The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. We use both “persistent” cookies and “session” cookies on this website.

When you use our website, you may also be sent third party cookies.  This website uses tracking software to monitor visitors and better understand how they use our site. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement as well as navigational information.

The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Google may use the information they obtain from your use of their cookies:

(a) To track your browser across multiple websites

(b) To build a profile of your web surfing

(c) To target advertisements which may be of interest to you.

Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Deleting cookies

You can also delete cookies already stored on your computer.  Please refer to the help section of your web browser for further information on how to delete cookies.  Please note that this may have a negative impact on the usability of many websites.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Online Privacy Policy Only

Our online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our websites privacy policy